Who pays for return shipping?Updated 3 months ago
If you are returning a purchase, you are responsible for the return shipping. When we process your return, a fee of $6.95 will be deducted from your return credit if you choose to use the printed label through our online customer returns process.
In the event you ship the items back yourself, we cannot be held accountable for returned item packages. Additionally, all final sale items will not be refunded
In the unlikely event that we inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us immediately at 1.877.728.9272 so that we can waive your return shipping fee and initiate a replacement. Your replacement items will ship free of charge.