How do I return using the online customer returns process?Updated a month ago

Start your return here: Returns Portal

1. Select the items you would like to return or exchange, and follow the prompts.
2. Print your return packing slip and label.
3. Pack the item(s) you wish to return along with the return packing slip in the box.
4. Drop off your package.

Please ensure you enclose the correct item(s) and apply the matching shipping label when making a return. The correct item(s) must be returned to receive a refund.

To ensure timely refunds, each return must be packaged and shipped separately by order. If multiple orders are combined into one return package, it may result in a delay of several weeks in processing your refunds.